Skip to content No VAT is charged because GrillSquare operates as a Mini-Enterprise, and no hidden fees apply.
Introduction
- These terms and conditions govern the use of the website grillsquare.shop and the purchase of products offered through the Website. By accessing or using the Website, and/or by purchasing products from the Website, you agree to be bound by these terms and conditions.
Agreement
- By placing an order, you acknowledge that you have read and agreed to the terms and conditions of grillsquare.shop.
Changes to Terms and Conditions
- Grillsquare.shop reserves the right to modify or remove any part of the Website, including these terms and conditions, without prior notice or liability to customers.
- Continued use of the Website or placing orders after such changes constitutes acknowledgment and acceptance of the revised terms and conditions.
Contract Formation
- A contract between you, the customer, and Grillsquare will be formed once your order has been processed and dispatched.
Product Offerings
- Grillsquare offers portable grills for sale through its ecommerce platform. The grills are made out of aluminium and stainless steel.
- Grillsquare V1 without cover: 69.99€
- Grillsquare V1 with cover: 89.99€
Payment Methods
- Accepted payment methods include PayPal, Apple Pay, Google Pay, and credit card.
Refunds and Returns
- Customers have up to 30 days after receipt of the product to request a return or refund.
- Refunds are available for our grills.
- Products must be returned in their original condition and undamaged.
- To initiate a return or refund request, customers must contact our customer service team here.
- Refunds will be issued within 14 business days upon receipt and inspection of the returned product.
- More information about Returns & Refunds are available here.
Placement of an Order
When placing an order via grillsquare.shop, you, as a customer, warrant that:
- You are of legal age (18+).
- The personal information provided during registration is truthful, complete, and accurate.
- You are not using a false identity without proper consent.
Procedure & Shipping
- Orders are typically processed and shipped within 1-4 business days from the date of purchase.
- Once your order has been shipped, you will receive a confirmation email containing your tracking information.
- Shipping usually takes 3-10 business days.
- You can find more information here
Promotions and Discounts
- Grillsquare currently offers discounts. Users of the European Youth Card benefit from a 10% discount on selected items.
Safety Guidelines
- Grillsquare has general rules & instructions that need to be followed. Please read the rules carefully: Rules & Instructions
Other Terms
- There are no additional terms or conditions beyond those stated above.
Complaints
- All complaints regarding our products or services should be addressed to our customer support team.
Contact Information
- For any inquiries or assistance, you can reach us at:
- Luca Schemberger – CEO
Phone Number: +352 621 199 148
Email Address: hello@grillsquare.shop
Address: 19 Rue Guillaume Schneider, 2522 Limpertsberg, Luxembourg
For any questions or concerns regarding these terms and conditions, please contact our customer service team at Contact.
Last updated: 23.03.2024 – 5PM
